Switching Jobs in Bad Times: Should You Make the Leap?

Have you lost that lovin’ feeling when it comes to your job? Do you daydream about your boss’s stunned expression as you triumphantly tender your letter of resignation? We’ve all been there. Just like staying in a long-term relationship that has run its course, showing up every day to an office when your heart is not in it can be a recipe for resentment. Yet with the Federal Reserve predicting that the unemployment rate will remain around 9 percent throughout 2011, upping and quitting seems like a dicey proposition. So what’s a guy to do?

Stay Close to Home
“I always counsel people to look within before looking outside,” says Stella Angelakos, a New York City­-based career adviser. “Before you leave, explore opportunities within your existing company.” To do so, she says, become friendly with people in the departments that are of most interest to you. Let co-workers whom you trust know you’re seeking a new position. If you have a good relationship with your boss, he can be your ally too. On the other hand, if you fear retribution once you admit you’re itching for a change, talk with a member of your company’s human resources department instead. If you’re a good worker, it’s in their best interest to try to retain you.

Look Before You Leap
But what if you’re at a small firm with little room for movement? Or perhaps you want to change industries entirely? Don’t be afraid to take those steps, but take them wisely. Do your research, says Angelakos. Plan to make your move at a time of year when your industry does most of its hiring. Talk to recruiters. And make sure you know where you’re headed: “You don’t want to take a job that’s worse than the one you left,” warns Angelakos.

To prepare for your jump, get your references in order and make sure your resume is ready to rock and roll. Put out feelers with your network of friends, family members and former colleagues, letting them know you’re exploring new options. Finally, says California-based recruiter Margo Morgenlader of Professional Recruitment Solutions, “Clean up your online brand.” This starts first and foremost with Facebook, which most employers will look at when researching your background. “You should have a spotless online presence -- even if your presence in life is not so spotless,” advises Morgenlander. Unlike Facebook, a website that can really shore up -- rather than sink -- your job prospects is LinkedIn. “It’s a great way to deepen your connections,” she says, pointing out that it can take a lot of the heavy lifting out of networking.

If You Have to, Leap Before You Look
What if you’re so overworked or in despair that you can’t get in the right head space for a job search? If you can afford the loss of paycheck -- potentially for six months or more -- then go for it. “I would never advocate people being so miserable in a job that they can’t go another day,” says Morgenlander. But when you start going on job interviews, she warns, “Don’t air dirty laundry about your old place of work.” Keep the tone positive. You don’t want to give prospective employers any reason to doubt your integrity or commitment.

The fact is you may actually find it a whole lot easier to remain positive if you cut your ties to your old job before looking anew. Many individuals, freed from the fear of losing the paycheck that kept them at a job well past its “sell-by” date, are surprised to discover they can get actually get by on less. “Once people get over the shock of not having money, as long as they’re doing something they really like, they tend to be happier,” says Angelakos.

In retrospect, whenever you determine the time has come to tender a resignation, the act should be a true declaration of independence -- a chance to reclaim your life, liberty and yes, your pursuit of happiness.
 

Take Your Resume to the Next Level: Video

You’ve likely seen video resumes spoofed on YouTube. And certainly, if you’re a fan of “How I Met Your Mother,” you’ll recall the episode where Barney Stinson (played by Neil Patrick Harris) unveils his own MacGruber-worthy version  -- much to the horror of his friends. But for an out-of-the-box job-seeker, and a surprising number of employers, video resumes and interviews are getting some serious attention.

After a boomlet in the video resume industry a few years ago, the practice seemed destined to die before its time. The legal considerations -- that job applicants might wage Equal Employment Opportunity Commission lawsuits against companies if they suspected they were eliminated due to discriminatory reasons -- led companies to shy away from them.

But in the fall of 2010, the EEOC weighed in, essentially saying that as long as the company used the same good practices for screening a candidate via a video resume as they are legally required to use during an in-person interview, there should be no problem with using video.

To be sure, today’s video resume is nothing like the one on “How I Met Your Mother,” which featured Barney pretending to hang glide, surf and fly a fighter jet (among other feats), all while a rock soundtrack wailed in the background to the lyrics, “That guy’s awesome! He’s awesome!” No, if you want to land a job without making a fool of yourself, you’ll need to be a little more professional. And though many people worry about how they might come off on camera, the advantage with video is that you can do it again if you don’t like how it turns out the first time. (On the other hand, mess up an in-person interview and you can usually kiss the job bye-bye.)

TalentRooster, an Ohio-based business launched last June, claims it is second only to YouTube as a home for video resumes. “We did about 5,000 videos in 2010 and are adding as many as 300 new ones each week,” says David DeCapua, the company’s founder. These videos (which can be done at a participating recruiter’s office or via webcam using TalentRooster software) are meant to be concise and compelling and help candidates showcase their talents and enthusiasm. The aforementioned recruiters have reported that candidates using videos have a 30- to 50-percent greater chance of getting hired than those who don’t, according to DeCapua.

Companies are increasingly relying on video as well. “We grew nine-fold in 2009 and experienced a tripling of our growth in 2010,” says Chip Luman, COO of HireVue, a Utah-based company that was founded six years ago to help Fortune 500 and Global 1,000 corporations conduct remote interviews with candidates via video.

Although his company’s clients are businesses and not job-seekers, Luman says that interviewing by webcam has many benefits for applicants. For starters, since it can be recorded, a video interview eliminates having to answer the same question posed by multiple individuals during a long day of meet and greets. Another advantage is that they shorten the amount of time needed for companies to see candidates. For the would-be hire, that means less waiting between the first interview and (fingers crossed!) a job offer.

Whether you’re using video to snag an initial interview or to land a second one, it behooves you to prepare for your close-up. Here are some tips from the experts:

  • Your video resume does not belong on YouTube. Maintain tight control over where your resume is seen and by whom.
  • Dress and act on-camera as you would for your interview. If you’re targeting a hip advertising company, a funkier look and approach may be appropriate. If you’re an accountant, not so much.
  • Webcams don’t have the best optics, so to look your best, make sure you have good lighting when you film.
  • Don’t start recording until you’re sure you won’t be interrupted by barking dogs, a blaring stereo or crying children.
  • Practice makes perfect. Don’t read from an off-camera cue card -- it won’t appear natural. But do plan and rehearse what you will say, just as you would for an in-person interview.
  • Unless you are Barney Stinson, don’t ever sing about how awesome you are.

Make Your Resume Stand out in the Digital Age

You’re a job seeker who’s just crafted an e-mail you’re positive will get you an interview for your dream job. After attaching your killer resume you hit “send” and wait for a call from the hiring manager. And wait. And wait. Weeks later, you’re shocked to learn the position has gone to someone else. You never even got in the door.

If this has happened to you, chances are good that a computer program -- not a human being -- eliminated you from consideration. In an age in which there are far more job seekers than jobs, an increasing number of businesses are relying on software to weed out applicants. “The vast majority of companies with 50 or more employees are using this software,” says Chandlee Bryan, a certified professional resume writer based in New York. So how do you ensure you don’t fall victim to a thumbs-down from a machine? You’ve got to give the machine what it wants: keywords.

Deborah Bell, a certified career counselor based in Santa Rosa, Calif., recalls the time when, as an experiment, she answered an ad with nothing but a long series of words lifted straight from the job description. “I got an e-mail back saying that I matched the job description and that someone would be calling me shortly to set up an interview.” The call never actually came -- apparently, humans are still good for something -- but the fact that her application made it as far as it did underscores how important keywords are for getting noticed.

What’s the Word?
To determine your keywords, Michele Dagle, a certified Los Angeles-based professional resume writer, suggests crafting the text by cribbing from several job listings similar to the position you’re seeking. “Other excellent sources of these terms are industry websites, blogs and e-newsletters,” she says.

Once you’ve collected a batch of ads, you can quickly suss out the most important words by pasting all the text you’ve collected into the website TagCrowd.com, says Bryan (who also co-authored The Twitter Job Search Guide). In the resulting tag cloud, look out for the words that literally loom largest (the size directly correlates to frequency). Those are the terms you definitely want to use in your resume.

Bobbing and Weaving
So what’s the best way to work those words into your resume? Not by sneaking them in, Bryan counsels, explaining she has heard of candidates who “hide” keywords in their resumes by changing the words from black to white so they don’t appear on-screen or in print. This subliminal scheme goes awry, however, when the resume is scanned and converted to plain text. Suddenly, those stowaway keywords go from invisible to visible, and a recruiter will easily be able to read between the lines, so to speak. “If you don’t have the skills, don’t use those keywords,” says Dagle. You might get an interview, but you will be eliminated once it becomes apparent you don’t have the skill set you said you did.

Your goal is to get the important keywords into both your executive summary and body of the resume. Use the terms in your bullet points to convey your experience and, where possible, associate them with specific accomplishments you made at each job.

It’s not necessary to include every keyword, says Bryan. “As long as you’ve got 60 to 75 percent of what they’re looking for, you should most certainly apply.”

Format Wars
And when you’re finally ready to transmit your qualifications, make sure to follow the submission instructions. For example, don’t send a PDF if the ad calls for a Microsoft Word file. And be careful with non-text characters such as bullet points, which can show up differently depending on the computer. Last but not least, do not title your attachment “resume.doc” -- be certain your last name is in the document name. In this market, if you give a company the opportunity to disregard or forget your application, it most likely will.

Out-of-the-Box Ways to Get That Job

The spiel of the Manhattan subway panhandler is usually pretty predictable: “Excuse me, ladies and gentlemen. I’m sorry to interrupt your ride ...” (This is usually followed by jaded passengers pushing their iPod buds in tight and averting their eyes.)

One day, though, that familiar refrain was followed by a completely unexpected pitch: “I graduated from college with a degree in marketing three months ago, and I really need a job.”

As subway riders looked up cautiously, they saw an impeccably groomed young man -- wearing a suit and freshly shined wingtips -- holding a stack of résumés. “If you know of anyone who might have positions open, I’d really appreciate it if you’d take one of these and pass it along.”

The fate of this earnest young grad remains unknown. But what do recruiters and HR pros generally think of this kind of creativity and moxie when it comes to job hunting? Is it OK to let your search go rogue?

“We’ve all seen the reports on CNN of job seekers wearing sandwich boards advertising their skills,” says Margo Morgenlander, founder of Professional Recruitment Solutions, a staffing company based in Orange County, Calif. “But that technique can backfire, particularly if you’re targeting a fairly conservative company.”

And don’t even think of posting photos of yourself on Facebook wearing that sandwich board or, worse, the gorilla outfit you rented to generate attention in your dream company’s parking lot. “Hiring managers absolutely check out your Facebook profile,” says Morgenlander. “When they see a picture like that, they’re going to say, ‘I don’t want that wackadoodle in my company.’” (But then, do you really want to work at a company where people use the word wackadoodle?)

Deborah Bell, a private certified career counselor in Santa Rosa, Calif., who also conducts workshops for Sonoma County’s employment and job-training program, agrees. “One of the most unusual instances I saw was of a candidate who taped a résumé to a box of chocolates.” This Forest Gump–style move makes more sense once Bell explains that the job listing read: “Must have a sense of humor and love chocolate.” And then there was the applicant whose cover letter said, “I’m a shoe-in for the job. The résumé was delivered in -- what else? -- a shoe!

Another example of clever self-promotion was pulled off by Alec Brownstein, a job seeker who used Google AdWords to buy search ads containing the names of the creative directors whose attention he sought. Any time one of them Googled themselves, Brownstein’s ad appeared, calling out for attention -- and a job. He ultimately landed a position at the white-glove Madison Avenue firm Young & Rubicam. What does Morgenlander think of this modern-day Mad Men scheme? “It was simply brilliant -- for his target audience. Would I suggest this strategy for other professions? Not necessarily.”


Vicki Salemi, a New York–based career expert, public speaker and author of Big Career in the Big City, agrees. “These measures can work well if you’re applying for a job in a field that rewards that sort of thinking, such as advertising or marketing,” she says “Otherwise, it shows you to be a loose cannon.”

So how does a job seeker stand out in a market where, according to Bell, one job listing can attract 300 or more applicants? “Make sure your résumé contains all the keywords in the ad,” she says. Many companies use screening software that will immediately weed out your application if you don’t have the same skills enumerated in the job listing.

“Enable yourself to your network,” says Salemi. Every meeting, every graduation party, every birthday, every hour on the golf course is a potential networking opportunity. So have your elevator speech ready -- wherever you go. And when you do get that interview, she advises, “Be polished. Shave. Don’t swear. And even if you normally wear three earrings, take them out.”

Few hiring managers could legally admit this, says Morgenlander, but “people always hire individuals whom they like and like to look at -- even if they’re not the most qualified candidates for the position.” So it behooves you to find out as much about the hiring manager as you can in advance. Use Facebook and LinkedIn to investigate common ground you might have, and discuss those shared interests when you get a foot (not a shoe!) in the door for an interview.

In the long run, if you follow these proven techniques, you’ll have a much better shot at the job than you’ll have hanging out next to the headquarters of Intel or Bank of America in a rented gorilla suit. Besides, says Morgenlander, “Who wants to be wearing a gorilla suit in summertime anyway?”

Return to Work Way Ahead of the Game

My current situation:

About to embark on a weeklong international trip, where I’ll have little or no Web or cell access.

My dilemma:

My to-do list is shorter than it was yesterday, but there’s one thing I’ve yet to cross off: finishing this article. Oh, the irony.

I’ve always envied the organizational habits of friends who can leave for a vacation without spending as many hours preparing for their absence as they plan to spend being absent. Determined to master their secrets, I sought the counsel of some organizational pros, the sort of folks who always have perfectly sharpened pencils on their desks and impeccably labeled files in their cabinets.

Get Organized -- For Good

Peggy Duncan, a personal productivity expert based in Atlanta says the key to enjoying a holiday without leaving mayhem behind is to be organized all year round. “For people who work stressed out every day and then go on vacation for a week, the break will not do them any good.”

Even for those who are able to put work out of mind before a trip, Duncan is not hopeful about what they will encounter on their return: “They’ll have to deal with the week of chaos that built up because of how disorganized they are.”

Stay in Touch

John Trosko, a professional organizer based in Los Angeles, offered some (metaphorical) adhesive bandages. He says he urges people to maintain at least some contact with the office while they’re away. “How really unplugged from work do you need to be?” he asks. “When I was a production coordinator for Walt Disney Animation Studios, I had a coronary every time I went on vacation. Now, with our smartphones and laptops, it just feels a little easier.”

Give Access, Get Automated

Even for those who prefer to be “off-grid” while they’re gone, Trosko offers these bits of advice:

  1. Delegate to a good team.

    If within your control, have a good team in place to fulfill time-sensitive responsibilities while you’re away. And make sure outsiders know who to call for assistance with urgent queries.
  1. Share important documents

    with those who’ll need to access them via tools such as Google Docs or SharePoint.
  1. Allow an assistant to access your email

    while you’re gone so spam and non-important messages can be deleted before you return.
  1. Set up an auto response

    using keywords so that any emails pertaining to ongoing but mundane situations can be handled automatically.
  1. If your office is a mess, clean it.

    Typically operate using the excavating-though-a-large-desk-pile system? Ask yourself whether it’ll be as “logical” for others who might need to pitch in while you’re gone. Don’t count on your colleagues to be able to find everything they need all on their own. Before leaving, put all important items in one area -- ideally in a binder -- for easy access.
Hit the Return Key

And what about maintaining your sanity (and relaxation) post-vacation? Duncan has these pointers:

  1. Spend one day in the office the weekend before you’re due back at work.

    It’s worth giving up a day on your weekend so you can come back more calm. Just treat yourself to something special when you finish getting caught up.
  1. Schedule no meetings

    the first two days after your return.
  1. Arrive extra early

    -- before most of your associates arrive in the office -- on your first day back to work.

“I’ve systemized my business,” explains Duncan, who is also the author of The Time Management Memory Jogger. “Because I work smart all the time, I don’t ever feel like I have to take a break.”

I don’t know whether I’ll ever achieve Duncan’s level of Zen, but the good news -- at least for now -- is, I’ve still got a few hours to get to the airport, and this story is done. Even better, I now know how to make my next vacation a stress-free one before, during and after.